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Verizon NetBenefits

Participants in the Savings Plan will be notified over the next couple of weeks that there will be extra login security added to their Fidelity NetBenefits Account.  

Below is the message.  Let me know if you have any questions.  Thanks!


 

RE: Extra login security to your Fidelity NetBenefits® account


Fidelity will be enabling multi-factor authentication (MFA) for your NetBenefits® account. With MFA, an extra layer of security is added to your account to prevent someone from logging in, even if they have your password.
 


 

What to expect:
• In early July, you’ll be prompted for an extra security step when logging into your NetBenefits account.
• Most users will be prompted to receive a security code via SMS text message to their mobile phone number according to Fidelity’s records. Once received, you’ll enter the security code on Fidelity NetBenefits and complete your login.
• Users who have the Fidelity Mobile® app can complete the extra security step using a push authentication on the Fidelity Mobile app.

 

You’ll have the option to select “remember me” so that you will not be prompted for the extra security step each time you log in on a trusted device.

 

Important Notes:
• You must have a mobile phone number on file to enable MFA. If you have not yet provided Fidelity with a mobile phone number, you will be prompted to provide a mobile phone number when accessing Fidelity NetBenefits going forward.
• There will be no change to your login experience if you previously enrolled in MFA.



 

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